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Tue, 03 Mar 2015

IMAP Outage

For the second half of Monday March 2, the JTAN IMAP server was in a failed state. We have since fixed the problem and want to reassure you that because only the IMAP service was down, there was no mail loss (incoming and outgoing messages were flowing normally). We apologize for the inconvenience today.

Posted Mar 03, 2015 at 06:53 UTC [/] permanent link


Wed, 28 Jan 2015

GHOST Vulnerability Patched

Earlier today a severe Linux security bug dubbed GHOST has been published which allows anyone the ability to quickly gain complete control over a Linux server by doing something as simple as sending a special crafted email. It's a delicious little bug that will likely wreak havoc on all the systems out there with administrators who don't happen to see the news in time.

JTAN has put in place necessary security upgrades, and although Linux very rarely needs to be rebooted for any reason, both the nature of this vulnerability and the fact that the fix is in core code (glibc) used by a large number of other packages, we will be rebooting our systems shortly to ensure everything is fully protected.

If you are currently logged into Zeus and need more time, please contact us right away. Otherwise, sorry for the interruption!

More information here: https://community.qualys.com/blogs/laws-of-vulnerabilities/2015/01/27/the-ghost-vulnerability

Posted Jan 28, 2015 at 04:23 UTC [/] permanent link


Sun, 18 Jan 2015

Emergency Reboot

Due to issues related to the fix for our outgoing mail problems from last week, we have found ourselves being unfairly blocked by an overzealous blacklist that won't give us the dignity of replying to our inquiries.

Sadly, this is par for the course with many RBL operators, especially (and quite ironically) those companies that have a history of poor email behavior and bad security decisions themselves.

Yes, I'm talking about you, Barracuda.

Fortunately, not many of you saw your messages being bounced, but for those that were affected by this, it was a huge headache.

Our upstream provider couldn't get anywhere on the problem either, so the only option was to get out of the apparently bad neighborhood we were in and add a new network interface to zeus. As Murphy usually has his way, during that process, a network technician lost the whole network service and had no choice but to reboot zeus.

We're sincerely sorry about this unplanned disruption, but the upside for those of you that were seeing email bounces is that this episode should be behind us once and for all. Fingers crossed.

Posted Jan 18, 2015 at 01:20 UTC [/] permanent link


Sun, 11 Jan 2015

Email Problems This Past Week

It came to our attention very late Friday that some outgoing JTAN email was not getting to its destination. Because incoming email that is forwarded to other places comes in and out of JTAN's systems, such messages were also affected.

Upon investigation, this appears to have been a problem with our outbound mail filtering provider becoming a little too aggressive. Logs showed that this was an intermittent issue before last week, but starting last Tuesday, January 6, it started affecting large amounts of our outbound mail.

In the wee hours of Saturday morning, we re-routed our outbound message flow, so email should be back to normal, but it might be a good idea for JTAN customers to check with their friends, family and associates to make sure no important messages were missed between January 6 and 9.

Our most sincere apologies for this disruption.

Posted Jan 11, 2015 at 16:56 UTC [/] permanent link


Wed, 10 Dec 2014

Downtime - Scheduled and Unscheduled

Please be aware that there will be some downtime for zeus.jtan.com this coming Sunday, December 14. The data center where it is located is being upgraded (there may be an increase in bandwidth throughput afterward), which requires the machine be shut down for as long as four hours between 6am and 10am GMT.

Additionally, the JTAN administrative server has had some hiccups in the past few days which should only have affected anyone who was using the JTAN members area at the time the server was having difficulties. If you have any ongoing problems with the members area or otherwise, please do let us know so we can investigate.

Posted Dec 10, 2014 at 22:22 UTC [/] permanent link


Thu, 20 Nov 2014

Promotional Benefit For The Electronic Frontier Foundation

JTAN is proud to announce a new signup promotion that includes both a customer discount and a month's worth of service fees donated to the Electronic Frontier Foundation.

While we've been excited to announce the availability of Tor on our systems this week, we are even more proud to be able to support one of the most crucial organizations of the 21st century. The EFF is at the forefront of promoting and protecting digital freedom in an age when our digital lives are heavily intertwined with our analog lives, and when privacy on both fronts is increasingly under attack.

Some businesses make a lot of noise about donating one or two percent of their profits to charity, but JTAN, a small business that doesn't have any tax incentive to do so, is stepping up with well over 10% simply because we believe in the cause.

If you don't know about the EFF's good work (a simple web search will reveal the tremendous amount of digital karma they've fostered), please have a look at the EFF website. To sign up for JTAN services at a discount and have a part of your payment donated to the EFF, please mosey on over to our signup page.

Posted Nov 20, 2014 at 15:10 UTC [/] permanent link


Annual Subscriptions Are Back

No one likes paying monthly bills -- the fewer the better, especially if they are predictable and reliable. Now that the dust has settled after the changes earlier this year, JTAN is back to its predictable and reliable ways, so we're happy to announce that you can once again pay your bill on an annual basis.

The most fool-proof way for existing members to pay annually is to simply calculate your anticipated JTAN costs and make a payment for that amount (you can do this for any period of time you like -- 3 months, 6 months, or even 10 years, although we can't make promises about what things will look like in 10 years :-)   This is treated as an account credit from which monthly charges are then deducted.

If you'd like to make it official, you can log in and change the billing term from monthly to annual on most paid features, however your primary ProWeb account will need to be changed manually, so open a new support request or get in touch and we'll be happy to make the change.

As always, thanks for your business!

Posted Nov 20, 2014 at 03:52 UTC [/] permanent link


Tue, 18 Nov 2014

Tor Services Now Available

In keeping with its tradition of providing the best tools in personal privacy, JTAN is now making Tor available via both shell and VPN. You can also register your own Tor hidden service, allowing you to make your web content available in an anonymous manner.

Tor is a powerful tool on the side of the little guy, and as well as helping make it available to our users, we're also proud to be able to support Tor by contributing bandwidth to its network and are evaluating the possibility of running an exit node. If you have opinions on such matters, get in touch!

If you want to tunnel an application (could be something other than your web browser - we make no assumptions about or limitations on our users) to one of our Tor proxies, you can find instructions and notes on our proxy and tunneling page. Also, tips on setting up the tunnel itself can be found on our tunnel setup and port forwarding page.

If you want to host content with your own Tor hidden service, please refer to the "Tor Hidden Service" link in the members area.

Posted Nov 18, 2014 at 02:01 UTC [/] permanent link


Tue, 17 Jun 2014

People are Actually Paying for JTAN Service
After the worries of restructuring JTAN, re-engineering many services, re-hosting our sites, copying files, databases, and passwords, my last worry was if anyone would want to pay anything for what JTAN still offers. Our new price list is simplified and generally lower than the old prices. The new server, zeus, is better, faster, and more up-to-date than any of our old servers. Nevertheless, I didn't know if any 2013 JTAN customers would be willing to suffer through the changes and still pay for service in 2014.

Well, it appears that some of you are still willing to send ten, fifteen, or even twenty bucks to pay for a month of one of the last remaining private, advertising free, and full-access web hosts still existing on the Internet. Thank you. Thank you for your business and your confidence.

Why do I run JTAN? Certainly not to make money. Although at one time JTAN had a 6-figure annual revenue, nowadays the profit from JTAN barely pays my family's cell phone bill. I'm uncompensated for my time, yet I continue to run JTAN because I have a sense of responsibility to all of you that trust us to maintain your web sites and other Internet presence services. Reliability is key. I don't feel that I can just "flip the OFF switch" and walk away. I appreciate the confident few willing to still pay us, and so long as this meager income exceeds expenses, I will continue to run JTAN -- if only so that the few remaining JTAN customers can seek cheap marketing-supported hosting at their leisure.

Then again, as Yogi said, predictions are difficult, especially about the future. It could be possible that JTAN rises like a Phoenix from its ashes and returns to equal then surpass its former glory. It could happen. I very much appreciate the business of those of you willing to pay for a ticket to witness this drama first hand.

Those of you not willing to pay up, thank you for your past business. Your accounts will be disabled and then deleted by the end of the month. -- C

Posted Jun 17, 2014 at 14:31 UTC [/] permanent link


Sun, 15 Jun 2014

FTP Settings
FTP access to home directories requires secure FTP. You can use either SSH based FTP, or traditional FTP with TLS security. Here's the config page for FileZilla showing how to configure for FTP access to JTAN.


 

Posted Jun 15, 2014 at 23:42 UTC [/] permanent link


Tue, 03 Jun 2014

Extra FTP accounts now available
All JTAN ProWeb accounts already provide read/write Secure FTP access to all files in your shell account using the same username and password as can be used for SSH. This is fine for most users, but sometimes it's convenient to have different FTP logins with a different password that are "jailed" into some sub-folder of your overall space. For example, maybe you want to give access to your web site to a web developer, but you don't want to share access to the whole site.

Extra FTP accounts that can serve this purpose are now available. They can have a unique username and password that are different than your members or shell credentials. Access through these extra FTP accounts is "jailed" into a subfolder that you specify. These accounts can be added simply by clicking the blue "plus" icon next to "FTP Account" in the members page. There is no extra charge.

Some technical points to keep in mind: All FTP access (either the main account or the extra accounts) requires secure FTP with explicit TLS. Plain, old fashioned FTP will not work. Also, for most users on home DSL, FIOS, or CATV routers or firewalls, passive mode FTP will be required.

The main FTP login has your main username and always has full read/write access to your files. In contrast, any extra FTP logins have a different username and can only access you files by virtue of group permission. Thus, if you want extra FTP accounts to have write access to existing files, be sure the group write permission is granted. Conversely, if you don't want the extra FTP account to have write access to a file, simply revoke the group permission. This gives you total control over security of your files.

Posted Jun 03, 2014 at 14:52 UTC [/] permanent link


Mon, 02 Jun 2014

Billing resumes for JTAN accounts
As JTAN's disruptive transformation is now almost complete, billing has resumed for all accounts. Charges are structured as previously announced.

Thank you all for bearing with us during our transition.

Posted Jun 02, 2014 at 16:27 UTC [/] permanent link


Tue, 27 May 2014

Facebook command line now on zeus
If you know what you are doing on Facebook, you can consider a much lightweight alternative Facebook client called fbcmd, a command-line client for Facebook, instead of heavy-weight Facebook web access. Using fbcmd's command line interface (CLI), you can do pretty much everything you would do on Facebook, but without having to download superfluous dynamic content. You can also use fbcmd in scripts, cron, or at jobs to do things on facebook automagically.

Configure fbcmd on Linux

One-time initial configuration for fbcmd proceeds in three steps.

Step 1: Grant fbcmd basic access to your Facebook account. For that, simply run fbcmd command.

$ fbcmd

This will print a Facebook URL. Copy and paste this URL on a web browser window.

After logging in to your Facebook account, facebook will ask to permit "Command Line" access to your Facebook account. Click on "Okay" to finalize basic access authorization. Please don't be irrationally afraid of doing this -- you are granting permission to yourself.

Step 2: Get authorization code. You need to get an authorization code from Facebook to be able to access your Facebook account offline.

For this, go to http://www.facebook.com/code_gen.php?v=1.0&api_key=42463270450 on your web browser, and generate one-time AUTH code to use.

The AUTH code is time-sensitive, and can expire if not used right away. If the code expires, you can re-generate it.

Once an AUTH code is generated, run the following command, where "XXXXXX" is your AUTH code. You will see "AUTH code accepted".

$ fbcmd auth XXXXXX

Step 3: Grant additional permission to access and manage your Facebook account.

For this, go to this Facebook URL on your web browser, which will ask you to grant access permissions on various properties. Continue to click "Okay" button until you are done. Don't worry. This step will not allow any other user to access your Facebook account. All the granted permissions are linked to your Facebook account and Shell account only. YOU ARE GRANTING PERMISSION TO YOURSELF

This is the end of fbcmd configuration.

Basic Usage of fbcmd

To verify the permissions granted on fbcmd, run the following command, which will show you permission status.

$ fbcmd showperm

To post a message on your wall:

$ fbcmd post "Hello, world!"

To post a message on peter's wall:

$ fbcmd target peter post "Hello, Peter!"

To list current status of your friends:

$ fbcmd fstatus

To list any friends who are currently online:

$ fbcmd fonline

To see the stream stories for your friends:

$ fbcmd stream

To comment on a story #5 found in your friend' stream:

$ fbcmd comment 5 "This is funny"

To like a story #3 that appears in your friend' stream:

$ fbcmd like 3

For a full list of commands, refer to the official documentation.

Posted May 27, 2014 at 14:53 UTC [/] permanent link


Sun, 25 May 2014

Twitter client "twidge" installed on zeus
The twidge client for interacting with microblogging sites such as Twitter and StatusNet has been installed on zeus.

Twidge is a full featured command-line client. It is designed to be useful when sitting at a shell prompt, or in scripts run from cron or at. It produces output in well-formed and easily-parsed ways, and has various features for working with piped data.

Twidge can be used to:

  • Manually tweeting and following your friends
  • Tweeting automatically in the future based on cron or at jobs
  • Tweeting two/from email with procmail scripts
  • Filtering tweets with scripts and rules

Get started by typing "twidge setup" at the command prompt. For more details, refer to the man page, or the wiki HOWTO.

Posted May 25, 2014 at 01:35 UTC [/] permanent link


Sat, 10 May 2014

Disk Use Stats Improved -- Disk Usage Fee Reminder
The disk use statistics in the members area have been improved. Check out the detail link for comprehensive accounting of your data storage use.

Please be aware that starting in June there will be a fee charged for disk storage in excess of 1 GByte.

Posted May 10, 2014 at 19:52 UTC [/] permanent link


Tue, 06 May 2014

JTAN Website Issue
It appears that the JTAN website www.jtan.com experienced some sort of "issue" at about 16:30 UTC. We are investigating. There seems to be some filesystem lossage. This is JTAN website specific. Customer websites or shell accounts on zeus should not be directly affected.

Posted May 06, 2014 at 19:41 UTC [/] permanent link


Tue, 22 Apr 2014

New Pricing Plans -- First Look
Although the full details haven't been worked out, the overall pricing plan for the "New JTAN" has now been established. Here are the high points.

  • Everyone now has the same account: ProWeb. There is no longer a ProShell account or any old Webtrafix or LineX legacy accounts.
  • The basic, no-frills ProWeb account is $10/mo. This includes a shell account on zeus and full access to unlimited DNS and Mail features, including aliasing, and privacy features including VPN and DynDNS.
  • MySQL Databases are $5/mo extra
  • Domain based web sites are $3/mo extra, and include unlimited subdomains and aliases
  • Disk storage is $5/mo per full Gigabyte. Partial Gigs are free.
  • Domain registration is maintained for $2/mo. New registrations require a 6-month commitment.
  • Everything is billed monthly. Prepay is accepted, but there is no discount for advance payment.
We aren't actually billing anyone for anything yet -- FREE SERVICE CONTINUES -- but expect billing to resume Real Soon Now. Take a look at "Billing: Future" in the Members area to see how your features price out. If you have any questions or heartburn about some aspect of the new pricelist, now is the time to ask. Please contact us.

Posted Apr 22, 2014 at 21:05 UTC [/] permanent link


Tue, 15 Apr 2014

Mailman Web Interface Restored
The mailman administrator web interface is back online at mailman.jtan.com.

List administrators, please, you should take this opportunity to retrieve your list rosters and find the a way to proceed that best meets the needs of your list members. It's unlikely that JTAN will be fully restoring email-based list operation.

Once you are logged in as list admin, list rosters should be available at the URL

  http://mailman.jtan.com/mailman/roster/yourlistname

If the email addresses are obscured with an "at" rather than a "@", this can be fixed by turning off this option under Privacy settings.

I apologize for tossing Mailman overboard during this email transition, but business is business and some hard decisions needed to be made in the restructuring of JTAN.

Posted Apr 15, 2014 at 16:42 UTC [/] permanent link


Heartbleed Bug -- Yawn!
Unlike some companies, JTAN does not require our customers trust us with personal information. Consequently, unlike your favorite department store, software company, or entertainment company, JTAN believes that our customers' personal information is safest kept with our customers, not on our servers.

Heartbleed reminds us that computers are easily compromised and the best way to keep private data private is to keep it private! I mean, even a five year old can break into a computer.

In any case, we believe that JTAN's computers have been properly patched in defense against Heartbleed (unlike all those embedded CPUs in DSL and Cable boxes, appliances, and nuclear power plants). Real Soon Now we'll be re-issuing various JTAN signed certs and keys. We ask that everyone should stay calm, put it all in perspective, and soldier on.

Posted Apr 15, 2014 at 13:03 UTC [/] permanent link


Wed, 09 Apr 2014

Disk Use Statistics Operational -- Usage Fees
Disk usage measures given in the members page under the "Usage and Stats" section are now correct and updated automatically. That's the good news.

The uncomfortable news is that JTAN will begin charging for disk space usage in May. The pricing will be $5/GByte per month. The exact details of pricing are still being worked out, how much "free" use before the charges cut in, averaging algorithm, etc... Nevertheless, please be aware of this upcoming policy change. If you have 10 Gigs stored on zeus and would be upset about a $50 monthly fee for this storage, then you should reduce your storage accordingly.

Posted Apr 09, 2014 at 19:21 UTC [/] permanent link


Fri, 04 Apr 2014

Mailman Mailing Lists
For various technical reasons it turned out to be infeasible to maintain Mailman through the JTAN mail transition. Originally I was under the impression that this meant a permanent shutdown of Mailman -- and it still may -- but I recently spoke with our new upstream spam scanning service and they agreed to possibly handle some low-volume outgoing lists. Maybe. If some details can be worked out.

In response to this positive news, we will attempt to restore some Mailman lists. contact us if you really, really want your list restored. Be aware that I can make no promises. Supporting lists requires significant resources and there's very little reward. List admin's are among the pickiest of email users. And list lusers are amongst the most clueless of email users -- often reporting list messages as spam, getting list-servers onto blacklists.

But we'll do what we can.

Posted Apr 04, 2014 at 01:59 UTC [/] permanent link


Thu, 03 Apr 2014

Members Area Repairs
The Members Area is back online and mostly functional. We are in the process of repairing or removing the broken stuff. Our goal is to make the Members Area fully functional again, including disk and web traffic stats. Stay tuned.

One important part of the Members Area that necessarily will change considerably is the Spam filtering section, a consequence of our new upstream spam filtering provider.

Posted Apr 03, 2014 at 01:23 UTC [/] permanent link


Wed, 02 Apr 2014

Members Area Online
The Members Area is back online. I expect there are still some bugs with it. If you encounter a bug, please report the issue to tech-support so it can be fixed. The more specific you can be about the details that exhibit the problem, the quicker we can find and fix the issue.

Thank you for your patience and cooperation.

Posted Apr 02, 2014 at 12:02 UTC [/] permanent link


End of an Era
All JTAN computers formerly hosted in Conshohocken, PA, are now shut down and removed from that data center. JTAN was physically in that data center for almost a decade, and we have had connections to the 207.106.0.0/16 world for more than 10 years. The data center is dead; long live the data center. Everything that was JTAN (well, almost everything) has been re-hosted in a data center near Chicago.

Two things that didn't make the transition -- two things we hope to restore Real Soon Now -- are the Members Area and Mailman mailing lists. These will Soon return in some form or another.

Please contact us if you just saw some feature or service vanish that we didn't expect to vanish.

Posted Apr 02, 2014 at 01:52 UTC [/] permanent link


Fri, 28 Mar 2014

Outgoing SMTP Migration
Last but not least in our server migration is the SMTP outgoing relay.

Once again, we hope to make this change transparent. If you use the host "smtp.jtan.com" for outgoing mail, we should be able to re-route your outgoing mail through the new server without you needing to make config changes.

In most cases....

If your outgoing mail stops working in the next day or so, you should check that you have LOGIN authentication selected in your outgoing server configuration, and that the port associated with smtp.jtan.com is 587. Although it's good to keep STARTTLS security turned on, this can sometimes cause problems. There may be a prompt to accept our server certificate. Please accept it if you want to send mail. If you are prompted for a password and username, you should use the mailbox-id and password for one of your POP mailboxes at JTAN.

If the above suggestions don't help, please consider using your ISP's outgoing relay as a temporary workaround. Most ISPs offer outgoing mail service. You can send outgoing mail through anybody -- just like you can mail a letter from any mailbox.

Thank you for your patience and understanding. The SMTP outgoing relay is the last major migration task. From here on, things and JTAN should settle down considerably.

Posted Mar 28, 2014 at 02:48 UTC [/] permanent link


Tue, 25 Mar 2014

Members Area Migration
As one of the final steps in our system migration, the JTAN web site and Members pages are being copied to the new server at this time. Consequently, the members page will be offline. If you have a pressing need for a configuration change in your account, please contact us by email or web form.

Posted Mar 25, 2014 at 01:25 UTC [/] permanent link


Mon, 24 Mar 2014

Mail Archiving on Webmail
As has been announced, the old mail server will be shut down Real Soon Now. Everyone should have downloaded any old mail they want to have preserved. JTAN will not transfer or archive old mail.

Several users that exclusively use JTAN Webmail to access their mail folders have asked for advice on how to download their old mail messages. There are many options, including Microsoft Outlook, Thunderbird, Fetchmail, etc... Any of these can be used with IMAP folders. One could also use Gmail to fetch the INBOX with POP. Although Gmail doesn't work with IMAP folders, there are third party apps that can transfer IMAP folders to Gmail.

Another option is to use the direct to zip-file archiving plugin in Squirrelmail. Log into the Old Webmail system. Under Options, there are Archive Settings, for choosing the style of archiving as Mbox, EML, or Maildir format. Depending on your PC software, you'll want differnt options.

Posted Mar 24, 2014 at 21:19 UTC [/] permanent link


All Shell Machines and User Websites Have Been Moved
I believe that all user shell account data, and websites, have been moved to the new server. This includes Jupiter. The Gallilaen moons Io, Callisto, Europa and Ganymede. And also Thebe.

The old machines will be shut down effective immediately.

Posted Mar 24, 2014 at 21:04 UTC [/] permanent link


Io Migration Complete
All sites and databases on Io have been migrated to Zeus. Please contact us if there are any problems with these sites.

Posted Mar 24, 2014 at 17:24 UTC [/] permanent link


Beginning Migration of Io to Zeus
The webserver and database on Io will shortly be shut down and sites will be moved to zeus.

Posted Mar 24, 2014 at 12:27 UTC [/] permanent link


Sun, 23 Mar 2014

Callisto Migration Complete
All files and websites on Callisto have been moved to zeus.

Posted Mar 23, 2014 at 23:22 UTC [/] permanent link


Sat, 22 Mar 2014

Webmail Old and New
Incoming mail has now been migrated to the new servers. This has caused some JTAN users alarm and consternation when it seems all their old mail folders have vanished. Yes, we announced that old email would not be copied, and we encouraged everyone to backup their old mail. Nevertheless there still are some stragglers.

No worries. As previously explained the old servers are still accessible via POP and IMAP under -old names. In addition, temporarily, we will maintain Old Webmail and New Webmail. These access the old and new mail servers respectively.

I hope this helps. I know the email transition has been difficult and inconvenient for some of you. Please enjoy the FREE SERVICE while we make these changes.

Thank you for your business and your loyalty to JTAN. -

Posted Mar 22, 2014 at 00:32 UTC [/] permanent link


Fri, 21 Mar 2014

POP/IMAP Switchover Completed
The names pop.jtan.com and imap.jtan.com now point at the new POP and IMAP servers. Your password has been transferred, so most mail clients should log in to the new servers without trouble.

You may see some SSL errors. Please ignore these errors and re-try a little later. Resist the temptation to change your configuration. Changing your settings will just compound the problem. SSL is suggested but not required. SSL works fine, but it can be tricky to get working. In general, turning SSL off makes it easier to get mail to work -- but your mail is less secure. Again, please leave your SSL setting as it was, if possible.

Should you be totally unable to login and check mail, please contact us. Obviously, don't use your broken email address as a return address or you may not be able to receive our suggestions.

If, for some reason you didn't download your INBOX and other folders from the old server and all your valuable saved mail appears to have vanished. You have one last chance to get it back. The names pop-old.jtan.com and imap-old.jtan.com point at the old mail servers. You can change your _Incoming_ mail server setting to point at one of these to see your old mail again. Please download that old mail ASAP because the old mail servers will disappear completely 1 April, no foolin'.

Posted Mar 21, 2014 at 13:45 UTC [/] permanent link


First Part of Mail Transition Complete
All mail is now being delivered to the new server.

POP and IMAP are still checking the old servers. Please try to drain your INBOX from the old server. In about 12 hours I will switch over and POP/IMAP will be checking the new servers and you should see fresh mail again.

Thank you for your patience and cooperation during this complex and difficult transition.

Posted Mar 21, 2014 at 02:35 UTC [/] permanent link


Mailman Lists Depreciated
JTAN will not be able to support Mailman mailing lists going forward. I'm very sorry this is necessary, but with our new configuration it's impossible to handle the volume of mail this requires.

Posted Mar 21, 2014 at 01:21 UTC [/] permanent link


Thu, 20 Mar 2014

Mail Switch Temporarily Reversed
We saw some issues with bouncing mail after our first attempt to switch over the mail system. We've temporarily reversed the switchover to investigate what happened. Everything should be as it was. Very little mail was delivered to the new system.

Posted Mar 20, 2014 at 17:31 UTC [/] permanent link


Mail System Switchover
We are begining the mail system switchover today. If all goes well, most users need take no additional action.

The first step is to direct all mail to the new POP/IMAP machine. After this happens, new mail will go to the new machine. Old mail will remain on the old machine. We will keep pop.jtan.com and imap.jtan.com pointing at pop-old and imap-old for a while to allow everyone to drain the last mail from their inboxes.

In this temporary situation, when mail is going to the new machine but users are still checking the old machine it may seem like mail is lost, but this should not be the case.

Then we will switch over entirely to the new machine. You should then see only new mail. Old mail will still be available on pop-old and imap-old for some short time in case anything was missed.

Should you have difficulty during this transition that causes mail to break for you, please consider using either the members service order page or the contact page web form to communicate.

Posted Mar 20, 2014 at 16:39 UTC [/] permanent link


Ganymede Migration Complete
All files from ganymede that will be copied to zeus now have been copied. You will find them in the ~/ganymede directory.

All websites formerly on Ganymede are now on zeus. They are being served from ~/ganymede/public_html. Docroot configuration and JTAN hosted DNS have been updated.

The copying of callisto is still in progress.

Posted Mar 20, 2014 at 14:20 UTC [/] permanent link


Copying from Ganymede and Callisto Almost Complete
There were many files, but the copying home directories from ganymede and callisto to zeus is almost complete. You should see your files appear on zeus before the end of the week.

Web site configuration and DNS pointers will be automatically switched once the files are fully in place.

Some people are making their own copies to zeus. This will result in duplicate copies and some significant slowdown in copying. There will be ample time after the copy for you to check that we got everything. Please leave the copying to us.

Posted Mar 20, 2014 at 02:56 UTC [/] permanent link


Fri, 14 Mar 2014

Mail MX Switchover and New Improved Spam Filter
We are hoping to accomplish our main email switchover next Thursday, 20 March.

As part of the mail transition, JTAN will be adding a new, improved spam and virus filter. The new filter will be much, much better than what we run now. Best of all, the new filter will allow JTAN to drop the long-despised reverse DNS check on incoming mail. Yes. You read that right. Your correspondents running old MS Exchange servers on their consumer cable modems or DSL lines will once again be able to send mail directly to JTAN.

The filter will come into effect when we change the MX servers for all email domains served by JTAN. This MX switch will happen automatically for everyone that uses JTAN for DNS. If you have configured MX pointers someplace other than JTAN, you'll need to switch your MX to match our new ones.

Posted Mar 14, 2014 at 13:53 UTC [/] permanent link



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